It’s a jungle out there. E-mail has become the dominant form of business communication—the average worker in corporate America receives 133 messages a day. Despite its popularity, people point to e-mail as one of the major causes of work-related stress. People cite lack of organization, no clear purpose, missing information, harsh tone, poor grammar, and overuse as the primary reasons that e-mail fails to make the grade as a productivity tool. As a result, the average worker spends almost their entire day just trying to keep up with e-mail.
Here are several guidelines for making e-mail a more productive tool.